Privacy Policy

Last updated: January 2025

1. Information We Collect

When you register or use Amal Health Africa services, we collect information you provide directly — such as your name, email address, phone number, and health-related details needed to match you with appropriate care. For healthcare personnel and clinic accounts, we also collect professional credentials and identification documents for verification purposes.

2. How We Use Your Information

We use your information to create and manage your account, connect you with the right services and professionals, process payments, send service-related communications, and improve the platform. We do not sell your personal data to third parties.

3. Data Security

We use industry-standard encryption and secure infrastructure to protect your data. Verification documents are only accessible to authorised Amal Health Africa staff and are used solely for credentialing purposes.

4. Your Rights

You have the right to access, update, or delete your personal information at any time by contacting us. You may also opt out of non-essential communications through your account settings.

5. Contact Us

For any privacy-related questions, please contact us at privacy@amalhealthafrica.com.